Coordinator, Business Operations - Pediatrics - Neurology (90002437)

Baylor College of Medicine

Houston, TX

ID: 7071083 (Ref.No. 5049-en_US)
Posted: October 16, 2020
Application Deadline: Open Until Filled

Job Description


Assist with scheduling, coordination for diagnostics and requests from patient families. Will be responsible for providing administrative support such as travel, reimbursements and time off request for 6-10 providers within the Neurology section of Pediatrics.

Job Duties
  • Assist with processing documents such as check request in SAP, travel request and reimbursements via Concur and ordering through SRM system 
  • Work with a team of coordinators to answer and triage neurology phone calls. Will be on the phone queue on a daily basis
  • Calendar management for assigned providers to include outlook and Qgenda (time off system) 
  • Schedule and process patient chart updates via EPIC, this includes patient forms (routing to nurses and pharmacy), updating patient records, making outbound follow up appointments, Confirming patient appointments, etc
  • Process meeting, travel and reimbursement request through Concur travel/reimbursement system
  • Clinical Epilepsy Team Administrative Support (will provide support for 6-10 Epilepsy faculty members)
  • Coordinate clinical epilepsy weekly, monthly, quarterly meetings
  • May process orders in SRM, obtain quotes for equipment and supplies and check request as needed
Minimum Qualifications
  • High School diploma or GED.
  • Two years of relevant experience.
Preferred Qualifications
  • Bachelor's degree 
  • Experience answering a busy phone line
  • Previous administrative support experience in a clinic and/or academic setting





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.


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