Technician 2, Registration

Salt Lake Community College

Salt Lake City, UT

ID: 7056999
Posted: April 16, 2019

Job Description

Job Summary
This position is responsible for organizing and compiling student registration for self-support non-credit and credit programs. As a member of the Professional Development Student Record Management Office, this position answers the Professional Development main telephone line and assists all walk-in inquiries. This position also assists with the creation, processing, and mailing of both certificates of achievement and diplomas for Continuing Education, Institute of Public Safety, and Workforce & Economic Development.

Essential Responsibilities and Duties
Organize and compile customized student registration and payment information for self-support non-credit and credit programs. Assist individual students in the registration process. Assemble accurate information for the Professional Development Student Record Management Office by compiling and maintaining an electronic Information Book used by the Professional Development staff. Responsible for answering the Professional Development Office main telephone line as well as assisting staff and students in person.
Assist in providing student service information to students and referring them to the appropriate department. Create registration forms and confirmation letters. Enter registrations into the Banner and Elevate systems. Assist with processing registration appeals and duplicates for the Professional Development Office, self-support non-credit and credit courses. Scan documents into college record keeping software.
Assist in the creation, processing, and mailing of certificates of achievement for Continuing Education, Institute of Public Safety and Workforce & Economic Development. Process student graduation applications for non-credit students eligible for certificates of proficiency including grade verifications, financial/general college hold verifications, inputting graduation status and degree type into Banner, creation of student diploma, physical mailing of diploma to student, notation of processes in Banner, and notify students who receive a denied status on their application.
Other duties as assigned.

Essential Responsibilities and Duties Continued
Preferred Qualifications
Minimum Qualifications
High School Diploma or GED required
One (1) to three (3) years of direct, paid, full-time experience.
Part time experience may be substituted for full time experience on a pro-rated basis.
Trade off of work experience for education on a 1 to 1 basis. (One year of full time work for 1 year of education)

Knowledge, Skills & Abilities
Have knowledge of Banner & Elevate Software Systems.

Proficient in Adobe, Microsoft Office Suite, Etrieve, and electronic e-mail software.

Knowledge of college policies and procedures.

Ability to prioritize required work load effectively in a busy, changing environment.

Able to handle confidential material and work well under stress.

Be able to follow written and oral instructions effectively.

Have excellent knowledge of business English, math, writing, spelling, punctuation, and vocabulary.

Excellent customer relations and telephone skills.

Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.

Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Non-Essential Responsibilities and Duties
Special Instructions
More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/docs/benefits-summary-18-19.pdf
*Please indicate on your resume if your work experience is full-time or part-time.

FLSA Non-Exempt
SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.



 

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