Manager, Library Services

University of Texas at San Antonio

San Antonio, TX

ID: 7056940
Posted: April 15, 2019

Job Description

Other Computer and Software Skills Required
Ability to demonstrate basic functionality of equipment belonging to the Libraries’ technology lending program—DSLR cameras, laptops, and other audio-visual equipment.

Experience and Other Skills Required
Six years of specialized experience in academic library related to a functional area to include management-level experience.

College education may substitute for two years of the required experience on a year-for-year basis (30 credit hours = 1 year of experience).

One year of supervisory experience.

Excellent verbal and written communication

Demonstrated effective interpersonal skills.

Ability to interact in a professional manner with faculty, staff, students and the public.

Do you want to allow additional education to substitute for required experience? Other-Per Job Description
Other Skills Preferred
Seven or more years of specialized experience in academic library related to a functional area to include management-level experience.

Experience using Ex Libris Alma to circulate materials to library patrons.

Two or more years of supervising full-time equivalent staff members.

Description of Job Duties

Manages and supervises a large unit that provides services to patrons including resource discovery, collections access, circulation, and library academic support services.

Collaborates with the Head of Access Services and the Library Services Manager at the Downtown Campus to provide consistent fulfillment policies across the libraries.

Trains staff and oversees use of Ex Libris Alma, ILLiad, and other library systems, which include functionality related to circulation, course reserves, and document delivery.

Acts as a project manager for specific library projects, including establishing routines, verifying work, and supervising staff. Also, serves on library-wide governance committees to provide input at meetings and reports back to Access Services and department head.

Plans workflow, formulates policies and procedures, establishes standards of work assignments, develops guidelines, and provides for staff development of a team of Library Service Assistants.

Interviews, hires, and evaluates unit staff based on Library and University policies and procedures. Counsels, coaches, and trains staff.

Responsible for overseeing the use of library spaces and equipment to promote a safe and secure learning environment, coordinating with University Facilities, Safety, and Police departments as necessary. Space oversight includes John Peace Library, Applied Engineering & Technology Library, and occasionally, Downtown Campus Library.

Resolves employee and/or patron issues with authority to make decisions or exceptions within functional area.

Interacts regularly with faculty, staff, students, other university departments, and external agencies in response to a wide variety of patron information needs and maintenance of library resources and facilities.

Keeps abreast of changes in trends and technology in the appropriate functional area and initiates changes as necessary.

Provides support and staffing to Downtown Library’s Access Services group as business needs require.


Meets with other managers and administrators at the John Peace Library to coordinate the accomplishment of tasks.

Provides supplies status and needs to administrator and other managerial staff.

May perform other duties of staff members within the unit or department as needed, including possible night and weekend shifts.

Other duties as assigned.


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