Director of Learning Assistance

Saddleback College

Mission Viejo, CA

ID: 7055707 (Ref.No. P0004640)
Posted: February 1, 2019
Application Deadline: Open Until Filled

Job Description


Location
20-Saddleback College
Classification Benefits:

The District offers a comprehensive package including holidays, sick, vacation, and personal necessity time; and, insurance benefits which include medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, a long-term disability income-protection plan, and a legal plan. All premiums are fully paid by the District. Administrators are provided 24 days of paid vacation leave per year. Mandatory retirement incentive is with California State Teacher’s Retirement System (CalSTRS).


Summary Description:

To plan, develop, organize, coordinate, direct, review and evaluate the programs, services, operations, activities, staff, students and facilities of a community college Learning Resource Center Tutoring Program and Interdisciplinary Computer Center; prepare and administer annual program budgets; ensure compliance with District policies and applicable State and federal regulations related to areas of assignment, coordinate activities with other divisions and departments, select, hire, train, schedule, supervise and evaluate assigned staff; and provide responsible administrative support to the Dean of Online Education and Learning Resources in order to provide a quality program that assists students in their educational needs.


To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.


SUPERVISION RECEIVED AND EXERCISED:
Receives direction from the Dean of Online Education and Learning Resources or the Vice President for Instruction.

Exercises functional and technical supervision over assigned Instructional Assistants, support personnel and student assistants.


Knowledge of:

Applicable District policies and local, State and federal laws, codes and regulations.
Budget preparation and administration procedures and techniques.
Computer systems and software applications related to learning assistance both in the LRC computer lab and online.
Correct English composition, grammar, spelling and vocabulary.
Current word processing, spreadsheet and database programs, methods and techniques.
Distance education and online tutoring
District and College organization, operations and objectives.
Interpersonal skills including tact, patience, courtesy and diplomacy.
Modern office practices, procedures and equipment.
Needs, problems, potential and challenges associated with the diversity of the community college student population.
Oral and written communication skills.
Planning and organizational skills.
Principles and practices of supervision, training and performance evaluation.
Principles and practices of leadership and administration, including organization, budget preparation and grant writing.
Principles and practices of learning assistance programs.
Rules, regulations, requirements and restrictions related to area of assignment.
Specialized functions, activities and operations of area of assignment.
Statistical and financial record keeping.
Student learning outcomes and procedures.
Theory and practice of adult education.


Ability to:

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Collect, compile and analyze data.
Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.
Coordinate Learning and Tutoring Centers and Supplemental Instruction.
Demonstrate leadership, management, supervisory, and team building skills.
Develop, implement and evaluate the delivery of learning assistance services to students.
Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.
Establish and maintain effective and cooperative working relationships with those contacted in the course of work.
Interpret, apply and explain applicable District policies and procedures and local, State and federal laws and regulations.
Learn District organization, operations, policies and objectives.
Learn, analyze, interpret, apply and explain State and federal laws and regulations related to assigned program.
Maintain an environment that facilitates learning.
Maintain current knowledge of program rules, regulations, requirements and restrictions.
Maintain records and prepare reports.
Maintain the security of confidential materials.
Operate computer/applications software, including database management, spreadsheet, word processing and software related to learning assistance programs.
Plan, organize, coordinate and direct a comprehensive Learning Resource Center Tutoring Program and Interdisciplinary Computer Center.
Prepare and administer budgets for assigned program areas.
Prepare oral and written reports and recommendations.
Prioritize and schedule work.
Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.
Select, train, lead, direct, supervise and evaluate the performance of assigned personnel.
Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.
Understand and respect diverse populations.
Work effectively with others to achieve common goals.


Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.


Education/Training:

A Master’s degree from an accredited college or university with major coursework or emphasis in education or related field.


Experience:

At least five years of increasingly responsible experience instructing, tutoring and assisting in the instruction of adults.


Conditions of Employment:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment:

Duties are performed in a Learning Resource Center Tutoring Lab and Interdisciplinary Computer Center environment. The work environment is moderately noisy. Travel is required to attend meetings at IVC, administrative retreats, training workshops and conferences. The work requires ability to multi-task in a dynamic, flexible environment.


Physical Demands:

Frequently required to stand for long periods of time, move quickly to assist students and staff; use hands to finger, handle, or feel objects, a keyboard or other office machines, tools or controls, reach with hands and arms, stoop, kneel, crouch, hear to talk with others in person or on the telephone; speak clearly and distinctly to communicate effectively with students. Must see to observe students and prepare written materials.


Duties and Responsibilities

Plan, develop and implement the goals and objectives of the Learning Assistance Program and Interdisciplinary Computer Center; develop and implement policies and procedures; compose manuals.

Plan, organize, coordinate and direct a learning assistance program for College students; develop and implement appropriate methods and procedures to optimize efficient and effective delivery of services to students.

Develop, organize and manage the Learning Assistance Program and Interdisciplinary Computer Center operations and ensure compliance with applicable State and federal laws and regulations and District policies and procedures.

Plan, organize, coordinate and direct the work plan, operations and activities of the Learning Assistance Program and Interdisciplinary Computer Center; monitor, review and evaluate operations and activities of the Learning Assistance Program and Computer Center; develop and implement improvements and modifications; prepare various reports on operations and activities.

Develop, manage and evaluate program activities and operations; compile and analyze data related to program participation and evaluation; develop organizational structures and work processes that facilitate attainment of established program goals and objectives.

Schedule employees and maintain student appointments to provide a student driven schedule of tutoring and student support.

Prepare, implement and administer annual budget, ensuring adequate supplies and funding within annual budget amounts; prepare recommendations and justifications regarding budget requests; direct the forecast of additional funding for staffing, equipment, materials and supplies; authorize, monitor and control expenditures according to District policies and applicable regulations.

Order and maintain inventories of supplies, materials and equipment according to established procedures; process and track work orders and requisitions.

Select, train, motivate, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work.
Prepare, implement and administer annual budget, ensuring adequate tutor funding within fluctuating annual budget amounts; prepare recommendations and justifications regarding budget requests; direct the forecast of additional funding for staffing, equipment, materials and supplies; authorize, monitor and control expenditures according to District policies and applicable regulations.

Order and maintain inventories of supplies, materials and equipment according to established procedures; process and track work orders and requisitions.

Select, train, motivate, supervise and evaluate the performance of tutors and assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work.

Provide and/or coordinate staff training to promote staff development and motivation; work with employees to correct deficiencies; implement discipline procedures; recommend employee terminations.

Conduct tutor training classes; enhance tutor communication skills; familiarize tutors with goals and objectives of the program.

Provide instruction and assistance to students on a variety of course related matters; review student work in progress and assist in resolving learning problems.

Answer questions and provide information to the public and students; investigate concerns; recommend course of action as necessary to resolve concerns.

Coordinate program activities with student services and instructional program personnel as needed; serve on campus and District committees, task forces and other work groups; provide technical expertise concerning the Learning Assistance Program.

Prepare and submit a variety of statistical and narrative reports; prepare budget reports, annual recap data and special reports, proposals, recommendations and other materials as requested; coordinate and respond to periodic audits.

Communicate with other District and College administrators and support personnel, representatives of State and federal agencies, educational institutions, social service organizations, counselors and others to coordinate programs and activities.

Maintain current knowledge of the regulations, policies and application requirements and eligibility criteria for learning assistance programs, including computer hardware and software enhancements.

Make oral presentations to students, parents, counselors and professional colleagues at various gatherings; conduct workshops to provide specialized information regarding the Learning Assistance Lab and Interdisciplinary Computer Center and related services; develop and direct the distribution of brochures, flyers and other materials to publicize learning assistance opportunities for students.

Operate a variety of office equipment and computers.

Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of students.

Conduct meetings with instructional assistants to provide information and to discuss and resolve issues and concerns related to daily routines, activities and the Learning Assistance Program.

Attend various meetings including District Leadership meetings with IVC, the President’s Leadership Team meeting, Division meetings, Department Chair meetings and other meetings as assigned.

Perform related duties as assigned.







 

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