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Advancement Operations Manager

Please see Special Instructions for more details.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Details

Position Information

Posting date 04/10/2024
Closing date
Open Until Filled Yes
Position Number 1128697
Position Title Advancement Operations Manager
Department this Position Reports to Tuck Advancement
Hiring Range Minimum $26.30
Hiring Range Maximum $32.00
Union Type Not a Union Position
SEIU Level Not an SEIU Position
FLSA Status Non-Exempt
Employment Category Regular Full Time
Scheduled Months per Year 12
Scheduled Hours per Week 40
Schedule
This position is located on campus in Hanover, NH and is primarily an on-site position with an option to work a hybrid schedule 1-2 days per week.
Location of Position
Hanover, NH
Tuck, 100 Tuck Hall
Remote Work Eligibility? Hybrid
Is this a term position? No
If yes, length of term in months. N/A
Is this a grant funded position? No
Position Purpose
Working across the Tuck Advancement division and in accordance with Tuck’s mission, strategy, and institutional priorities, manages a variety of projects and tasks to ensure a positive experience for alumni and donors and the smooth operations of the department.
Description
The Tuck School is seeking an exceptional administrator with strong project management skills, an impeccable eye for detail, and superior organizational, interpersonal and communication skills to join our team as our next advancement operations manager. This is a great opportunity to join a world class advancement team that maintains the highest alumni giving rate among top business schools. To learn more about our recent campaign, The Tuck Difference: The Campaign for Tomorrow’s Wise Leaders, visit http://campaign.tuck.dartmouth.edu/. For more about working at Tuck: http://talent.tuck.dartmouth.edu/.
Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
  • At least five years of relevant administrative and project management experience.
  • Experience with fundraising activities for nonprofit organizations or comparable experience
  • High accuracy, organizational skills, and attention to detail. Ability to adapt to changing priorities in a fast-paced environment.
  • Experience with alumni/donor management systems or other CRM databases, or the ability to quickly master new technologies with training.
  • Strong communication and interpersonal skills.
  • Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
  • Able to anticipate, deliver on, and exceed the expectations of donors and colleagues and to collaborate effectively.
Preferred Qualifications
Department Contact for Recruitment Inquiries Lorin Parker
Department Contact Phone Number 603.646.2904
Department Contact for Cover Letter and Title Lorin Parker, Executive Director of Talent Management
Department Contact's Phone Number 603.646.2904
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link https://searchjobs.dartmouth.edu/postings/71722
Key Accountabilities

Description
Department Management: Serves as a partner to Tuck Advancement leadership managing logistics for external and internal meetings with alumni, donors, and institutional leaders. Communicates with key constituents on behalf of Advancement leaders. Prepares data and presentations. Manages travel itineraries, contracts, payments, and reimbursements. Provides support for staff recruitment. Maintains a high level of confidentiality and sensitivity.
Percentage Of Time 40%
Description
Volunteer Management and Communications: As initial point of contact for Tuck alumni volunteers, facilitates communications needs for volunteer driven events and initiatives. Works in constituent engagement management system to prepare volunteer communications and supports communications in partnership with the Assistant Director, Advancement Operations. Interfaces with alumni to answer questions. Manages departmental mail and email inboxes, working across teams to secure answers to alumni inquiries. Serves as project manager for print mail solicitations and other print projects.
Percentage Of Time 40%
Description
Data and Gift Management: Assists with Tuck Annual Giving (TAG) commitment entry and corrections, coordinating with Dartmouth’s Office of Gift Recording and TAG staff to ensure efficient and accurate documentation. Manages timely entry of alumni activity coding in CRM database and ODA salary tool, maintaining accurate and consistent records for alumni engagement (event registration and participation, career coaching, volunteer activity, etc.).
Percentage Of Time 20%
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-- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
-- Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full name below)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
    • jobs@dartmouth.edu email outreach
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HERC
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • LinkedIn’s Job Board
    • RecruitMilitary
    • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
    • Other (Please specify below)
  2. If you would like to add more information to your answer, please specify here:

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1