Dining Facilities/Custodial Group Leader

Ball State University

Muncie, IN

ID: 7241879 (Ref.No. BSU42750)
Posted: May 3, 2024
Application Deadline: Open Until Filled

Job Description

Under the direction of the Facilities Supervisor, lead, direct, and assist employees in achieving excellence in customer satisfaction, custodial services, delivery of goods, employee efficiency and productivity, compliance with safety and sanitation standards, HACCP standards, Indiana Food Code regulations, rules, policies and procedures of Ball State University. Additional functions include but are not limited to record keeping, physical inventory, subordinate training, communication, complying with departmental standards of operation, executing detailed plans and arrangements, and participating in delivery of departmental mail and monies.

The Ball State University Dining department has an opening for a Dining Facilities/Custodial Group Leader to help provide excellent customer satisfaction. This position comes with excellent pay and a great benefits package that includes medical and prescription plans, dental, vision, flexible spending and health savings accounts, paid time off, holiday pay, University funded retirement programs, tuition discounts, employee discounts to the pools and workout facilities and much more! You must have a valid For Hire endorsement license to be considered for this position.

Job Function:

Minimum Education:

High School diploma or equivalent (GED).

Preferred Education:

Associates degree or an equivalent from an accredited institution.

Minimum Experience:

1. Two (2) years of direct or related work experience in food service and/or custodial.
2. Must possess and maintain a valid For Hire Endorsement Drivers License and be insurable under the university’s auto fleet policy.
3. Must possess a valid IN alcohol service employee permit or obtain within a reasonable amount of time as determined by Ball State University.
4. Able to read and comprehend all specified policies and procedures.
5. Must be able to read and comprehend all specified policies and procedures for safety, hazardous materials information, and university policies, procedures, communications, and perform basic mathematical calculations.

Preferred Experience:

Duties and Responsibilities:

Orient, coach, and train employees resulting in well-trained staff that will consistently exhibit excellence in job knowledge and performance; ensure employees are well-trained before working in any job assignment; and provide accurate, balanced feedback to employees regarding job performance.
Oversee and maintain adequate staffing following University procedures to schedule replacement employees; complete documentation related to scheduling regular and overtime staff; maintain confidentiality and ethical practices relating to communications.
As needed perform stock clerk and custodial duties including but not limited to: receiving goods, weighing or counting, verifying vendor invoices; delivery of goods to and from storage areas; maintain a clean work area by sweeping, mopping and dusting; remove litter, trash, snow and ice; exhibit courteous, businesslike contact with other employees and delivery personnel.
Lead, direct, and assist employees in the correct and timely procedures in meeting departmental standards in relation to quality control, customer service, sanitation and safety as defined by BSU manuals, handbooks, HACCP standards, Indiana Food Code, NRA ServSafe, and other industry standards.
As needed deliver departmental mail and/or departmental monies. At all times be courteous, professional, and have an attitude of helpfulness, efficiency, flexibility, and outstanding customer service.
Scrutinize inventory levels; manage purchasing assignment by following Ball State policies and procedures; maintain appropriate inventory levels of supplies assigned; complete required inventory with a high degree of accuracy.
Unlock facility for the day's operations and secure the facility for the periods of closure; observe safety and security precautions to prevent personal or employee injury, and theft of university or employee property; maintain personal and unit keys in a safe manner to prevent unauthorized use.
Assist in optimizing profitability through effective monitoring and supervision of inventory management, key control, theft and security controls, careful care for the facility, equipment and furnishing; assist in evaluating supplies, labor and other controllable costs; implement correct measures as needed.
In conjunction with the Facilities Supervisor, assist in maintaining equipment manuals, safety manuals and additional needs as assigned.
Perform other duties as assigned.

At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.

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