Employee Relations Partner

Job ID: 271620
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

Our mission in the Human Resources Division of Augusta University is to serve as a strategic resource for making Augusta University a top-tier university that is a destination of choice for education, health care, discovery, creativity and innovation. We enable and enhance the effectiveness of the organization by delivering reliable and creative HR services and solutions that support our customers and advance the university mission, vision and values. We provide HR expertise, strategic and timely support, creative and competent advice, meaningful and courteous service, and efficient and reliable processes.

Job Summary

Under the supervision of the Director, Employee Relations and Organizational Development, the Employee Relations Partner position will conduct interviews/investigations independently and coordinate the necessary steps to for communication and if needed, documentation has been handled properly. Upon request, communicate with colleges/divisions/departments, management/staff members by providing guidance and appropriate next steps in a collegial and professional manner. Ensure that the investigations or allegations of unprofessional conduct and violations of the University policies are reviewed in a timely manner. Also, involvement with assisting with training for management/employees to ensure that our processes are being adhered to.

Responsibilities

The responsibilities include, but are not limited to:

• Conduct investigations involving allegations of misconduct and violations of university policy for staff positions primarily. Conducts the necessary interviews, gathers evidence, and provides investigatory information for discussion and evaluation as necessary. Understands and interprets policies, procedures and drafts written documentation, summarizing investigative findings, analysis of the evidence, and providing solid recommendations.
• Collaborate with the Director of Employee Relations, the AA/EEO Officer, and/or the VP of Human Resources in developing as well as coordinating, guiding, and implementing training and professional development regarding Employee Relations topics of interest that need evaluating and improvements across the campus. Assist with creating and presenting the campus with training sessions to familiarize the audience with university policies, procedures, guidelines, and appropriate practices.
• Maintain and track accurate, confidential case records in the appropriate systems/processes. Prepare data and statistical analysis reports of various activities and projects. Must be a detailed and excellent keeper of records and summarize meeting notes.
• Independently cultivate a positive rapport with staff and faculty in various departments to ensure that we are working together collegially by guiding the administrators in conducting investigations when necessary. Counsel and coach managers and administrators on various challenging issues and promote an engaged and positive culture.
• When needed represent the Human Resources Division at meetings which could include discussions with the appropriate internal departments, and legal counsel, and assist with the steps and processes for hearings and mediations.
• Must be comfortable with presenting information to various levels of leadership/employees and when necessary, individuals outside the organization professionally and comfortable manner.
• Gather information for projects/assignments across Employee Relations which could include: Organizational Development, AA-EEO, and other needed areas. Reviewing/running of reports related to Employee Relations matters. Preparation for meetings, and information to Director/Senior Leaders. Other administrative duties may include creating forms and coordinating with the appropriate individuals for website updates for the section.
• Perform all other duties as assigned/needed for the betterment of the section and division.

Required Qualifications

Bachelor's Degree from an accredited college or university in a related field of Human Resources, Business, or similar background with a minimum of two - three years of related experience in human resources department or comparable field.

Preferred Qualifications

Master's degree from an accredited college or university with four-six years of experience, SHRM-CP Certification and/or experience.

Knowledge, Skills, & Abilities

Excellent writing and research skills and the ability to generate concise, logical and grammatically correct analytical reports that convey complex and sensitive issues.

Ability to read and interpret complex documents such as court opinions, laws, and federal regulations to evaluate their impact on university policies and procedures. Working knowledge of federal and state laws and regulations.

Ability to maintain effective working relationships with administrators, staff, faculty, and community partners.

Demonstrated assessment, investigation, and resolution of concerns and complaints including conflict resolution, problem-solving techniques, compliant screening, interviewing, consultation and advise, and conducting investigation.

The ability to exercise independent judgment, to assess and negotiate complex, highly sensitive situations, including the ability to maintain confidentiality, to be discreet and maintain neutrality in the face of indifference or hostility.

Demonstrated skill and sensitivity in interacting with various ethnic, social, cultural, economic, and educational backgrounds to identify investigate and facilitate problem resolution.

Must be committed to principles of due process, fairness, and respect.

Ability to maintain confidentiality

Excellent interpersonal, written and verbal communication skills

Proficient in Microsoft Office and other computer software/databases

Detail-oriented with strong organizational, prioritization and multi-tasking skills

Some knowledge regarding Employee Relations and experience in this field

Shift/Salary/Benefits

Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Grade: 21

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 5/1/24 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 271620

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=271620&PostingSeq=1

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